Hosting & Support
Launching Is The Easy Part
Keeping a site fast, secure, and online is the other ninety percent of the job. We host what we build, patch it, back it up, and pick up when you call.
Site living somewhere else? We can move it, and most migrations are done in a day.
Why It Matters
A Website Is Not A Filing Cabinet
It is software, connected to the internet, running all the time. Software nobody looks after goes bad quietly.
Plugin Drift
One updates, another does not, and a contact form quietly stops sending. Nobody notices until a customer mentions it months later.
Security is a numbers game
Bots scan every WordPress site on the internet... constantly. They are not targeting you. They do not need to.
Backups nobody has tested
Plenty of sites have backups. Far fewer have backups anyone has ever actually restored. You find out which kind you have on the worst day.
It gets slower
Images pile up, the database fills with old revisions, and the site that felt quick at launch does not two years later.
None of this is dramatic. That is exactly why it gets ignored.
Plans
Priced by what your site is, not by what we hold back
Every Plan Includes
Fast, Secure, Eco-Friendly Managed WordPress hosting
Weekly offsite backups
SSL certificate
Core, theme, and plugin updates
Security monitoring and patching
Uptime monitoring
Podcasters & Creators
$60
Per Month
Includes a free single page site designed for people to find your podcast, book, or YouTube channel*
Podcast Hosting & Distribution included
Best for: podcasters, authors, YouTubers, musicians, and anyone whose audience lives on other platforms.
*Full site design available for additional costs
Businesses
$97
Per Month
60 minutes of edits each month
On-page SEO
200 starbird.media shortened URLs*
Monthly quick reports & check-ins
Quarterly 1:1 cadence
Best for: a business site with prices, staff, or hours that do not stay still.
*Your Branded shortened URLs only $10 more a month
E-commerce
$147
Per Month
Includes everything in Business
90 minutes of edits each month
Woo-commerce support
Staging site, so updates are never tested on customers
Best for: WooCommerce stores where an hour of downtime costs money the same day.
Month-to-month, no annual contract*. Annual billing is available if you would prefer a single invoice. Moving an existing site to our hosting starts at a one-time fee of $500, and most migrations take a day.
*Design contracts may have offers linked to annual hosting commitments.
Support
Somebody is always watching the board
Most hosting support means a ticket form and a wait. Ours means the person who built your site is reachable in the same way you reach anyone else you work with.
How support actually works
The answers people want before they sign anything
How to reach us
Phone, email, or text. Whichever is fastest for you.
Who Answers
The person who built your site. Not a queue, not a bot, not a script.
Response Time
Within 4 business hours.
If the site is down
Monitoring usually tells us before you notice. If it does not, call and we start working on it.
What counts as an edit
Text, images, prices, hours, staff, a new post, a product, or a page. If it takes a few minutes, we usually just do it and never mention it.
What does not
A redesign, a new template, or a store build. Those get quoted like any other project, and we say so upfront.